FAQs
How do I measure my nails?
- You will need a tape measure! Please check out the “shapes and sizing” page for more detailed information. OR you can purchase a "Sizing Kit", that will give you the most accurate sizing for a specific shape (highly recommend for all Stiletto shapes)
Are the press-ons reusable?
- Yes. They can be reused as long as they are properly removed. Do not use alcohol or acetone on the nails because they will be ruined. Only soak nails in water to remove. I use a nail drill from Amazon to remove old glue and then I store my nails away for another day
Do you do custom orders?
- Yes! Please email nailcandyluxury@gmail.com to inquire about your custom set!
How many nails come in an order?
- 10 nails.
Do you offer cancellations, refunds/exchanges?
- You can cancel your order within 24 hours of purchase. Due to the nature of what we sell, all sales are final, we do not accept returns. If your item arrives damaged, please email us nailcandyluxury@gmail.com
How long is processing time?
- Processing time is 7-10 business days from the time of your order. This is subject to change based on order volume, but will be updated anytime that there is a change
What nail glue should I use?
- You can use the nail glue that the nails come with, or you can use really any nail glue of your choice. The KDS Professional glue is my holy grail
Do you sell sizing kits?
- Yes we do!
What nail shapes do you offer?
- Please check the shapes and sizing page for the most updated offerings
What are the shipping times?
- Domestic shipping is about 3-5 business days AFTER processing, Due to COVID-19 there may be some delays but all customers will receive tracking numbers once their orders ship